Shipping policy

 

shipping

 

good to know thing:

outr items are made through a few manufacturing partners. Which means some items may be shipped separately. This is due to different needs for products. Unfortunately we were not able to find just one manufacturer for all items. 


Processing Time

Our payment processing is 1 day, production time is 3-6 days (most items are made to order in Quebec Canada! We thank you for your patience).

Production time estimates are in business days which excludes weekends and holidays.

shipping

Once your order is complete, you will receive a confirmation message along with a tracking number. Shipping generally takes 2-7 business days within Canada. It can take up to 10 business days for United States packages depending on customs. .(PLEASE NOTE:At this moment we do not sell outside Canada and the United States. Please note we cannot be held accountable for shipping delays and lost or stolen packages.

**** Shipping prices may vary.**** To get an accurate estimate, we suggest adding your products to your cart and providing your shipping address.

Address Change

We cannot make address changes after purchase. Please double-check your address prior to submitting your order. You will have to cancel your order within 48 hrs of purchase and resubmit your order again with the correct address.

If the package gets returned due to an incorrect address, you will be responsible for the shipping charges to reship the package to you. Please make sure your address is correct.

What happens if your package gets returned to FemEnerG Boutique

If your package gets returned to us for any reason, you will be responsible for the shipping charges to reship the package to you. Please make sure to regularly check the tracking number. Shipping careers do NOT offer refunds for returned packages. They consider the job done, since they transported the package all the way there AND back.